This Privacy Policy explains how Lunar Reflections LLC ("the Business") collects, uses, stores, and protects personal information for coaching services and website use. By accessing the website or enrolling yourself, your child, or your family in coaching, you agree to this policy in full.
2. Nature of Services – Not Therapy
Coaching is an educational, developmental, and skills‑based service. It is not therapy, counseling, psychology, psychiatry, or any form of mental health treatment. Coaches do not diagnose, treat, or prevent mental health conditions. If clinical support is needed, families must seek a licensed mental health professional.
3. Information We Collect
The Business may collect:
Parent information (name, date of birth, place of birth, time of birth, contact details, billing information)
Child information (name, date of birth, place of birth, time of birth, age, parent‑provided background details)
Coaching information (session notes, progress updates, communication records)
Technical data (IP address, browser type, device information, cookies)
Consent records (signatures, timestamps, parental authorization)
The Business does not sell personal data.
4. How Your Information Is Used
Your information is used to:
Deliver coaching services; Communicate with parents; Schedule sessions; Maintain safety and compliance; Process payments; Improve website functionality; Maintain accurate records.
5. Data Controller
Data Controller: Lunar Reflections LLC Email:[email protected]Phone: 850-820-8842
6. Lawful Basis for Processing (GDPR Art. 6)
Your data is processed under:
Consent (participation in coaching)
Contract (delivery of purchased services)
Legitimate Interest (maintaining safety and service quality)
Legal Obligation (mandatory reporting or record‑keeping requirements)
7. Special Category Data (GDPR Art. 9)
Sensitive information (e.g., emotional wellbeing) is processed only with explicit consent and solely for coaching purposes.
8. Children’s Data & Parental Rights (GDPR Art. 8)
Children under 16 may only participate with verified parental consent. Parents may access, correct, or request deletion of their child’s data unless restricted by safeguarding or legal obligations.
9. Mandatory Reporting
If a child discloses abuse, neglect, or imminent harm, the Business is legally required to report this information to the appropriate authorities.
10. Data Subject Rights (GDPR Arts. 15–22)
You have the right to:
Access your data; Request corrections; Request deletion; Restrict processing; Request portability; Withdraw consent at any time. Requests may be submitted to [email protected].
11. Data Retention
Coaching records are retained for 7 years unless legal requirements mandate a longer period.
12. Data Sharing
The Business may share data only with:
Payment processors; Scheduling platforms; Legal authorities (when required); Technology providers necessary for service delivery. The Business does not share data for marketing or advertising.
13. International Transfers
If data is stored or processed outside the EU/UK, appropriate safeguards (e.g., Standard Contractual Clauses) are used.
14. Security Measures
The Business uses administrative, technical, and physical safeguards to protect your data, including encrypted storage, secure communication channels, access controls, and regular security reviews.
15. Website Use & Cookies
Use of the website is governed by the Cookie Policy and Terms & Conditions. Cookie preferences may be adjusted at any time in the Cookie Settings panel.
16. Third‑Party Links
The website may contain links to external sites. The Business is not responsible for their privacy practices or content.
17. Breach Notification
If a data breach occurs that may pose a risk to your rights or freedoms, the Business will notify you within 72 hours, in accordance with GDPR requirements.
18. Agreement
By using the website or enrolling in coaching, you acknowledge that you have read, understood, and agree to this Privacy Policy.